FAQ

  • What is your refund policy?

    Per our terms of service, " All payments under this Agreement are non-refundable. The client shall not be entitled to a refund for any reason, including but not limited to termination of this Agreement. Payment under this Agreement reserves Coach’s time and prevents someone else from benefiting from Coach’s services; as such, all funds paid shall be considered compensation for services rendered are not refundable. "

  • Do I still have to pay the full amount if I choose not to participate in the Elite program?

    Per our terms of service, "The client shall pay to Coach a total amount of $15,000.00"

  • What is your cancellation policy?

    Per our terms of service, "In the event Client needs to cancel or reschedule any session, Client agrees to provide 24 hours notice of cancellation in advance of such session. The client agrees to pay the entire session fee for any session not canceled 24 hours in advance. OR Any sessions not canceled 24 hours in advance will be forfeit."

  • What is your late payment policy?

    Per our terms of service, "A late fee equal to 5% of the missed payment will be added to every payment not paid within 5 days of the due date. "